A HOTEL IN THE GRAND TRADITION

The Royal View Hotel is located in Tsuen Wan at the waterfront between Tsing Ma and Ting Kau Bridges. Hotel comprises 688 guest rooms and suites with well equipped. The unrivalled recreational facilities include an health club, kid’s facilities and broadband internet access service.

Environmental, Social and Governance (ESG) Vision of Hotel

Furthermore, Royal View Hotel aspires to drive ESG in the hotel industry. To achieve this, we are stepping up the consideration and inclusion of ESG issues with respect to our products, services and operations of Rooms, Food and Beverage, etc. It aims to strive for the full cooperation and support on the changes or adjustments by both customers and internal staff.
We are aware that we need to continue to broaden the variety of our products and services, as well as increase our contribution to tackling issues that require a global response. In particular, we shall focus on sustainable development that addresses the urgent challenges of climate change.  

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Smoke-free Hotel Policy

In order to provide a safety and quality environment for our guests, smoke-free policy will be implemented in all areas of the hotel with effect from 1 March 2021. Smoking is prohibited in all guest rooms and floor of the hotel.

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Special Notice: (updated as of 30 Dec 2022)

Guest room can accommodate up to 4 persons, while the maximum number of persons in every guest room may change subject to any updates on Prevention and Control of Disease (Prohibition on Group Gathering) Regulation implemented by the Government. Hotel will apply room sterilization fee HK$800 to all hotel guests if they are confirmed positive result of Covid-19 during stay.

In the meantime, to ensure the safety of our staff and current guests, the hotel does not accept any guest who is under the HK Government’s compulsory quarantine order or self-quarantine. With a view to reducing the contact of the above-mentioned people with our guests, all guests are requested to fill in a health declaration form. Guest who refuses to fill in the health declaration form, the hotel may decline guests check in.

The hotel reserves the right to seek all remedies available by law for any false statement.

With an outbreak of a new strain of coronavirus, Hong Kong hits records on the number of local infections with unknown source and involved buildings/premises are continued to rise. Under the new normal of anti- epidemic, we shall focus on protecting the safety of hotel guests and staff by preventing the spread of infection, and ensuring service quality and guest satisfactory as well, therefore the corresponding policies and procedures are introduced as below:

– If any staff member is diagnosed, he / she will be asked to stay at home and apply formal testing according to statutory requirements, negative results are required before back to work.

– Comprehensive disinfection will be applied in the hotel area

Caring for our guests and staff is the long-standing belief of Royal View Hotel. The hotel will provide assistance to the staff.

Above arrangement may change subject to any changes on Prevention and Control of Disease Regulation implemented by the Government without notice.

Royal View Hotel will review the situation on regular basis and reserves the right of final decision in case of any disputes.

The hotel will continue to implement highest possible anti-pandemic and public hygiene measures to maintain in public safety and health for all staff and guests.

Hotel Epidemic Prevention measures https://www.royalview.com.hk/en/we-care-we-deliver/

Click here for Royal View Hotel Competition Law Compliance Statement

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